These general terms and conditions govern the tattoo and aesthetic care services offered by Skin Artists. By making an appointment, you accept these conditions.

1. Business Information

Name: Fleur Lunaire

Activity: Private tattoo and aesthetic care studio

Address: 25-29 rue Lamartine 69120 Vaulx-en-Velin (France)

Phone: 07 67 48 81 83

Email: contact.fleurlunairetattoo.com

2. Services Offered

Tattoo

Ornamental tattoo
Fine line
Floral and animal
Touch-ups and corrections

Aesthetic Care

Relaxing massages
Hair removal
Facial care
Eyelash and eyebrow expertise
Hair care
Teeth whitening
Lip care

3. Access Conditions

Minimum age

Tattoo: 16 years old (parental authorization for minors)
Aesthetic care: 16 years old (parental authorization for minors)

Contraindications

Services may be refused in case of:

State of intoxication or under the influence of substances
Pregnancy (for certain treatments)
Incompatible health problems
Allergies to products used
Skin lesions in the area to be treated

4. Appointment Booking

Booking: By phone, email or via our website.

Confirmation: All appointments must be confirmed 48 hours before the session.

Documents to bring:

Valid identity document
Parental authorization (if minor)

5. Pricing and Payment

Quote: Provided free of charge during email exchange.

Tattoo: DEPOSIT of €50 to be paid to validate the appointment. The balance is to be paid on the day of the session.

Balance: To be paid on the day of the service.

Accepted payment methods:

Cash
Bank card
Bank transfer
Check (with ID)

Note: Prices are subject to change. The prices in effect are those displayed at the time of booking.

6. Cancellation and Postponement

Cancellation deadlines:

More than 48h: Free postponement or deposit refund
24h to 48h: Postponement possible, deposit retained
Less than 24h: Non-refundable deposit
No-show: Session fully charged

Force majeure: Illness justified by medical certificate accepted.

7. Service Procedure

Before the session

Verification of identity and documents
Interview about expectations and contraindications
Signing of informed consent
Disinfection and preparation of the area

During the session

Strict compliance with hygiene rules
Use of sterilized single-use equipment
Constant client monitoring
Possibility to stop at any time on request

After the session

Provision of post-treatment care instructions
Follow-up planning if necessary
Availability for questions and advice

8. Post-Treatment Care

Mandatory instructions: Following care instructions is essential for healing.

The client commits to:

Scrupulously follow the advice given
Use recommended products
Avoid sun exposure, swimming pool, sauna
Do not scratch or pick off scabs
Contact the salon in case of problems

Important: Non-compliance with instructions may compromise the result and release the professional from liability.

9. Guarantees and Liability

Quality commitment: We are committed to performing services with the utmost care.

Insurance: The establishment is covered by professional liability insurance.

Liability limits:

Undeclared allergic reactions
Non-compliance with post-care instructions
Complications related to the client's health condition
Natural evolution of healing

10. Image Rights

With your written consent, we may photograph our work for purposes of:

Medical follow-up (mandatory)
Promotion on our communication media
Professional training

Consent: You can withdraw your authorization at any time by contacting us in writing.

11. Complaints and Disputes

Complaints: To be addressed in writing within 15 days following the service.

Mediation: In case of dispute, we favor amicable resolution.

Jurisdiction: The courts of Lyon have sole jurisdiction in case of litigation.

12. Personal Data

The processing of your personal data is governed by our Privacy Policy .

13. Modifications

These general conditions may be modified at any time. The applicable version is the one in effect at the time of the service.

Last update: 06/12/2025

Terms and Conditions